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Have questions or need help? Reach out to us — we’re here for you.

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FAQ'S

What Is The Return Policy?

Our goal is for every customer to be totally satisfied with their purchase.

If this isn't the case, let us know and return your order back to our UK Warehouse within 30 days of Ordering it.

All items must be unworn, unwashed, and in their original condition.

Do You Offer Free Shipping?

Yes, we offer Free Premium Shipping on all orders. Every order includes tracked delivery, because we want your Ells Boutique pieces to reach you quickly and safely.

When will I get my order?

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.

What Payment Methods Can I use?

You can check out securely using: PayPal, Visa, Mastercard, Apple Pay, Google Pay and Shop Pay.

Will I receive A Confirmation Email?

Yes — as soon as your order is placed, you’ll receive an order confirmation email.
If you don’t see it, please check your spam folder or reach out to our support team.
We’re always here to help.

Need help? Please contact our customer service.

Monday – Friday: 09:00 – 17:00 Saturday – Sunday: 10:00 – 15:00

Our team is at your disposal 7 days a week. Do not hesitate to contact us.

Email: info@ellsboutique.com

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ELLS BOUTIQUE

Born from a love of timeless style, Ells Boutique is a small London label doing things properly — thoughtfully chosen dresses, honest sizing, and service that actually cares.

© 2026 Ells Boutique

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Products

Addison | Elegant Blouse

Addison | Elegant Blouse

Regular price £74.99 Sale price £29.95
Alexandra™ | Orthopedic Sandals

Alexandra™ | Orthopedic Sandals

Regular price £89.99 Sale price £32.99
Aline | Long Blouse with V-Neck

Aline | Long Blouse with V-Neck

Regular price £103.95 Sale price £29.95
Alora | Lightweight sleeveless summer dress

Alora | Lightweight sleeveless summer dress

Regular price £109.99 Sale price £34.99